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Payment Policy

At Godvina, we strive to make your shopping experience as seamless and convenient as possible. Our payment policy is designed to offer secure, flexible, and reliable options for all customers. Below, we outline the accepted payment methods and key information to ensure a smooth transaction process.

Accepted Payment Methods

  1. PayPal We accept payments through PayPal, a trusted and secure platform for online transactions. PayPal allows you to pay directly from your PayPal account balance, linked bank account, or credit/debit card associated with your PayPal account. When choosing PayPal at checkout, you will be redirected to their secure website to complete the payment.
  2. Credit and Debit Cards (No PayPal Account Required) For customers who do not have a PayPal account or prefer not to log in, we offer the option to pay directly with major credit and debit cards. This is processed through PayPal’s secure payment gateway, but no PayPal account is needed. Simply select the credit/debit card option at checkout, enter your card details, and complete your purchase.

Payment Process All payments are processed securely through PayPal’s encrypted platform to protect your personal and financial information. Once your payment is confirmed, you will receive an order confirmation email with details of your purchase. Please ensure that the billing information you provide is accurate to avoid delays in processing your order.

Currency All transactions on Godvina are processed in U.S. dollars (USD). If you are shopping from outside the United States, your bank or card issuer may apply currency conversion fees, which are beyond our control. Please check with your bank for details on any additional charges.

Payment Security Your security is our priority. We use PayPal’s industry-standard encryption to safeguard your payment information. We do not store your credit or debit card details on our servers. All transactions are handled by PayPal’s secure systems, ensuring your data remains protected.

Issues with Payments If you encounter any issues during the payment process, such as a declined transaction or technical difficulties, please take the following steps:

  • Verify that your card or PayPal account has sufficient funds or is not expired.
  • Ensure your billing information is entered correctly.
  • Try an alternative payment method (e.g., switching from PayPal to direct card payment).
  • Contact our customer support team at contact@godvina.shop for assistance. Please include your order number and a brief description of the issue.

Refunds and Disputes If you need to request a refund, please refer to our Refund Policy for detailed information on eligibility and the process. For any payment disputes, we recommend contacting our customer support team first to resolve the issue promptly. If further assistance is needed, you may also contact PayPal directly through their resolution center.

Updates to This Policy We may update this Payment Policy from time to time to reflect changes in our processes or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

Thank you for choosing Godvina. We’re committed to providing a secure and hassle-free payment experience so you can focus on creating and enjoying your personalized products.

Best regards,
The Godvina Team

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